Medical Administrative Assistant

Medical Administrative Assistant

About the Program

We are not enrolling students for the Medical Administrative Assistant program. Fill out this form to get program updates.

Do you want to become a key teammate on a healthcare team? If you see yourself using office skills to navigate medical offices then a career as a Medical Administrative Assistant (MAA) could be for you.

Our Medical Administrative Assistant program prepares you with the administrative office skills needed for employment as a Medical Administrative Assistant. 

A typical day on the job includes: Updating medical histories, transcribing notes, arranging for patient hospitalization, insurance forms and overseeing office inventory and medical supplies. According to the U.S. Bureau of Labor Statistics medical administrative assisting jobs will grow 12 percent between 2012-2022.

Our program includes:

  • Electronic medical records
  • Insurance and coding
  • Financial spreadsheets
  • Keyboarding
  • Customer service

After completion, you will have knowledge of the business, administrative and communications aspects for working in clinics, hospitals and administrative medical offices. This program includes an externship that offers hands-on training, CPR certification and knowledge of medical terminology necessary for interacting with physicians, peers, other healthcare workers, non-healthcare workers and patients.

Our program is designed for graduates to take the Medical Administrative Assistant National Exam.

Admission Policy

Students must pass the Comprehensive Adult Student Assessment Systems (CASAS) exam at the appropriate level. In addition, a high school diploma or GED® documentation is required.

Course Planning

First Quarter
Prefix Course Credits
AHL 100 Strategies for Success 1
BOS 103 Intro. to Computer Systems 3
ENGL 105 English Applied Composition 3
ENGL 198 Special Topics – Lab 1
COR 120 Customer Service & Professionalism 3
INFO 110 Information Literacy 1
MATH 110 Applied Math for Technicians 3
COR 090 Foundations for Success 1
MATH 198 Special Topics – Lab 1
AHL 123 Insurance/Coding 2
Second Quarter
Prefix Course Credits
AHL 113 Medical Terminology 6
AHL 128 Law and Ethics 3
BCT 111 Computer Literacy & Application Fundamentals 2
COR 131 Employment Skills 3
AHL 189 Emergency Preparedness 1
MAA 179 MAA Scope and Practice 3
Third Quarter
Prefix Course Credits
AHL 126 Reception/Scheduling/Medical Records 2
AHL 142 Medical Computer Applications 2
PSG 110 Behavioral Psychology 2
BCT 130 Word Processing 4
AHL 127 Electronic Health Records 4
AHL 101 Healthcare Provider CPR/First Aid 0.5
AHL 105 HIV 0.5
MAA 196 MAA National Examination Preparation 1
MAA 195 MAA Work-based Learning 2.5
AHL 124 Medical Office Finance/Spreadsheets 2

Three quarters, 55.5 credits

By the end of the course of study in the Medical Administrative Assistant Program students should be able to

  1. Communicate effectively with physicians, peers, other healthcare workers and patients demonstrating an understanding of medical office policies and procedures and a basic knowledge of medical terminology for use in an ambulatory care setting. College-Wide Student Learning Outcome: COMMUNICATE & COLLABORATE
  2. Identify basic elements of human psychology that underlie personal and patient needs by modeling empathy and by discerning appropriate healthcare worker behaviors in the clinical setting. College-Wide Student Learning Outcome: CONTINUE LEARNING & COLLABORATE
  3. Apply clinical skills, knowledge and acquired competencies including fundamental medical asepsis principles, patient care, specimen collection, diagnostic testing according to State and Federal mandates and the quality control of documentation and equipment maintenance in an ambulatory care setting. College-Wide Student Learning Outcome: CONNECT & THINK
  4. Perform medical front office administrative duties, including electronic record keeping, clerical aspects, insurance, communication, risk management, ethical issues, and inventory management in a simulated clinic and/or office setting. College-Wide Student Learning Outcome: CONNECT & THINK
  5. Demonstrate job readiness by producing a professional resume, practicing interview skills and successfully completing all medical assisting competencies through a mandatory clinical experience in the field. College-Wide Student Learning Outcome: CONNECT & THINK
  6. Apply skills and knowledge of State, Federal, and AAMA regulations in preparation for successful national examination results for credentialing and certification. College-Wide Student Learning Outcome: CONTINUE LEARNING & THINK

Useful Resources

Gainful Employment

Learn more about this program’s Gainful Employment information.